ACCOUNT MANAGEMENT

At SOLID, our business doesn’t just stop at clean. We promise you’ll always have real time tracking and customer service right at your fingertips – whenever, wherever. That’s why we created Enterprise Solutions (ES4U), a comprehensive, real-time data management system that gives you access to all your account data in a password-protected online profile. View your cleaning history, metrics, customer reporting, maintenance analysis, and clean verification. You can even give us feedback and let us know how we did. Access. Anywhere. Anytime.

The Beginning

When one of the nation’s largest financial institutions asked us for a real-time database to track maintenance at each of its 8,000 locations, we met that challenge by innovating the industry’s first and only comprehensive accounting system through history, metrics, custom reporting, analysis, and clean verification. Today, the system has evolved to become an exclusive, global resource that allows our current clients to efficiently review all their account information. Our account management is the key differentiator between SOLID and all other competitors. And with everything you need immediately available, any size client is tailormade for us. It’s unique, it’s different, and it’s better.

How It Works

1. View real-time tracking of SOLID services: Quickly find out what was cleaned and when the work was done. Also, check schedules and make adjustments when necessary.

2. Manage your entire plan: Schedules, budgets, reviews, performance reports… all the maintenance program data you need is right at your fingertips.

3. Request special services: Now it’s easier than ever for you to request specific services in specific locations. Notice a dirty ceiling tile or scuffed wall? Use SOLID Enterprise Solutions to report it to SOLID, and you can be sure that it will be attended to.

4. Easily print reports of all kinds: Stop spending your time creating reports. Let SOLID Enterprise Solutions do it for you. All you do is print them out, give them to your supervisor, and accept the compliments.