Open Enrollment is October 5 through October 16

Your new benefit choices begin November 1, 2026.

Enroll in UKG View Benefit Guides
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Enrollment open in UKG Live webinar days

This is active enrollment

Every benefits-eligible employee must complete enrollment in UKG, even if you want to keep the same benefits or decline coverage.

If you currently have coverage and do nothing, it will end October 31, 2026

What you need to do

  1. Check your home ZIP code

    Check your ZIP code to see whether the Blue HPN 1-2-3 Plan is available where you live.

  2. Check your doctors and hospitals

    If the Blue HPN 1-2-3 Plan is available to you, search Blue HPN providers and hospitals to make sure yours are in the network.

  3. Enroll in UKG by October 16

    Log in to UKG and review your benefits, dependents and beneficiaries before you submit.

Which 1-2-3 Plan will you see?

Your home ZIP code determines which 1-2-3 Plan appears in UKG.

Blue HPN 1-2-3 Plan

Available only in certain ZIP codes

Uses a smaller group of doctors and hospitals, so check your providers before choosing it.

Blue Options 1-2-3 Plan

Shown when Blue HPN isn't available in your ZIP code

Uses the broader Blue Options network.

Also important: the HDHP and PPO plans continue to use the Blue Options network.

Key dates

  1. Oct 5

    Open Enrollment begins in UKG

  2. Oct 6

    Live Open Enrollment webinar
    10:00 AM Eastern

  3. Oct 7

    Second live Open Enrollment webinar
    4:00 PM Eastern

  4. Oct 16

    Final day to submit enrollment in UKG

  5. Nov 1

    New benefit elections take effect

Watch the webinar recording

Missed the live sessions? The recording covers plan changes, paycheck costs, the Blue HPN 1-2-3 Plan, how to check doctors and hospitals, and how to enroll in UKG.

Benefit guides

Salary Benefits GuideDownload PDF Hourly Benefits GuideDownload PDF

Guías de beneficios en español

Guía para empleados por horaDescargar PDF
Guía para empleados asalariadosPróximamente

Need help?

Contact Human Resources at [email protected].

Frequently asked questions

Do I need to enroll if I'm keeping the same benefits?

Yes. This is active enrollment, so you must complete enrollment in UKG. If you currently have coverage and do nothing, it will end October 31, 2026.

Where do I enroll?

Log in to UKG and select the Open Enrollment tile.

What is the Blue HPN 1-2-3 Plan?

It's a 1-2-3 medical plan available only in certain home ZIP codes. It uses a smaller group of doctors and hospitals than the Blue Options network.

What if Blue HPN isn't available where I live?

UKG will show the Blue Options 1-2-3 Plan instead.

How do I check my doctors and hospitals?

Use the Blue Cross NC Blue HPN page to check your ZIP code, then search Blue HPN providers and hospitals before choosing the plan.

Can I change my benefits after October 16?

Generally, you can't make changes until the next Open Enrollment unless you have a qualifying life event. Contact HR if you have questions.

Who can help me?

Contact Human Resources at [email protected].

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For the Love of the Work: A Commercial Surface Care Company Built on Care

Friday, February 13, 2026

As a commercial surface care company built on expertise and heart, SOLID has spent 30 years focusing on more than just surfaces—we focus on the people, spaces, and purposes behind them.

February is often associated with appreciation, commitment, and care. As SOLID celebrates 30 years, it’s a fitting time to reflect on what has guided us: consistency, attention to detail, and a genuine commitment to doing work responsibly.


Caring for Surfaces Is About Caring for People

The surfaces we maintain are part of environments where people work, heal, learn, and gather. Our teams approach each space with respect and care, striving to maintain safety, longevity, and appearance.

We aim to:

  • Preserve surfaces thoughtfully

  • Maintain safety and performance

  • Deliver reliable service

We know that even with the best intentions, things can be challenging, but our focus is always on doing the right work for our clients and their facilities.


Caring for Our People—Expertly

We believe how we care for our employees influences how well we care for clients. For 30 years, we’ve invested in:

  • Training and technical expertise

  • Leadership development

  • Recognition of excellence

  • Clear values and expectations

From technicians restoring a worn surface to leaders mentoring their teams, care shows up in everyday moments—small actions that add up to long-term reliability.

Our core values—Be Honest, Be Creative, Be Caring, Be Expert, and Be Great—are guides, not promises, and our teams strive to live them every day.

Two orange hearts on a polished granite floor with SOLID Surface Care logo in the corner, symbolizing care and attention to detail for Valentine’s Day.


Why Care Still Defines a Commercial Surface Care Company—30 Years Later

As SOLID has grown into a national, self-performing commercial surface care company, we’ve been intentional about preserving the culture that made that growth possible. Scale should never come at the expense of care.

That philosophy continues to guide how we:

  • Develop leaders

  • Support facility teams

  • Partner with clients

  • Plan for the future

In an industry often driven by speed and cost, caring expertly remains a true differentiator. It builds trust. It protects long-term value. And it ensures the work we do stands the test of time.


A Little Q&A—Because Relationships Matter 🧡

Who is SOLID Surface Care?

SOLID Surface Care is a national, self-performing commercial surface care company dedicated to preserving and maintaining the surfaces that support daily operations in commercial facilities. For 30 years, we’ve focused on doing the work the right way—with expertise, consistency, and care.

What makes SOLID different from other surface care providers?

We believe care should never be rushed, diluted, or outsourced. Our teams are trained, developed, and supported internally, allowing us to deliver consistent results while maintaining accountability and craftsmanship.

How do you support facility managers?

Facility managers need partners they can trust. We support them by:

  • Protecting long-term asset value

  • Delivering consistent, repeatable service

  • Communicating clearly and proactively

  • Treating facilities as if they were our own

Why does care still matter in surface maintenance?

Because surfaces influence safety, perception, and performance. When care leads the way, facilities last longer, teams operate more confidently, and environments feel better for everyone who uses them.

What does Valentine’s Day have to do with surface care?

Valentine’s Day is about commitment—and in surface care, commitment shows up in the details. Caring expertly means choosing long-term partnerships over shortcuts and doing the work with pride, even when no one is watching.


Thirty Years In—and Still Led by Care

As we reflect on 30 years of SOLID, we do so with gratitude—for our people, our partners, and the work that continues to challenge and inspire us.

Because when care leads the way, everything else follows.

Explore the people and values behind SOLID.

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