“Heather is a rock star! She is always ready and willing to lend a helping hand,” said Brianna. “She exudes SOLID’s core values of being great, caring, expert, creative, and honest.”

“Everyone needs a Heather on their team,” said Tom Haslach in his nomination. “Heather keeps everything moving smoothly and does it with a smile. She embodies teamwork, enthusiasm – with a can-do attitude, takes direction well – ensuring she understands the task at hand before moving forward, and she always goes the extra mile. She’s a winner.”

“The way Pedro cares for everyone on his team, not just in his market, is impressive and very admirable,” said Jason Killian, Operations Manager. “The pride he takes in his craft is tangible. He leads by example, and his example motivates and encourages.”

“Pedro’s capabilities as a leader have won over our technicians. They trust him, listen to him, and he has successfully helped them grow,” said Samantha Gildea, Operations Manager. “We would not have made it through everything in the last few years without him. He is someone I am very grateful for, and I would be lost without him.”

“Pedro is the heart of our team,” said Erin DeVoe, Regional Operations Manager. “He goes above and beyond to keep operations running smoothly. He willingly works through the weekends on calls and emergency services with a smile on his face and a kind word to our technicians.”

“Pedro takes the initiative and handles situations quickly and efficiently,” said Samantha Christopher, Operations Assistant. “When talking with Pedro about a situation, he never hesitates to say, ‘I’ll call them,’ or ‘I’ll take care of it,’ making everyone else’s lives much easier. In addition, he is an excellent example for all our technicians on how to grow within the organization; he knows our products and processes and truly cares that the job gets done properly. We would not be where we are today in multiple markets if it were not for Pedro.”