Open Enrollment is October 5 through October 16

Your new benefit choices begin November 1, 2026.

Enroll in UKG View Benefit Guides
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Enrollment open in UKG Live webinar days

This is active enrollment

Every benefits-eligible employee must complete enrollment in UKG, even if you want to keep the same benefits or decline coverage.

If you currently have coverage and do nothing, it will end October 31, 2026

What you need to do

  1. Check your home ZIP code

    Check your ZIP code to see whether the Blue HPN 1-2-3 Plan is available where you live.

  2. Check your doctors and hospitals

    If the Blue HPN 1-2-3 Plan is available to you, search Blue HPN providers and hospitals to make sure yours are in the network.

  3. Enroll in UKG by October 16

    Log in to UKG and review your benefits, dependents and beneficiaries before you submit.

Which 1-2-3 Plan will you see?

Your home ZIP code determines which 1-2-3 Plan appears in UKG.

Blue HPN 1-2-3 Plan

Available only in certain ZIP codes

Uses a smaller group of doctors and hospitals, so check your providers before choosing it.

Blue Options 1-2-3 Plan

Shown when Blue HPN isn't available in your ZIP code

Uses the broader Blue Options network.

Also important: the HDHP and PPO plans continue to use the Blue Options network.

Key dates

  1. Oct 5

    Open Enrollment begins in UKG

  2. Oct 6

    Live Open Enrollment webinar
    10:00 AM Eastern

  3. Oct 7

    Second live Open Enrollment webinar
    4:00 PM Eastern

  4. Oct 16

    Final day to submit enrollment in UKG

  5. Nov 1

    New benefit elections take effect

Watch the webinar recording

Missed the live sessions? The recording covers plan changes, paycheck costs, the Blue HPN 1-2-3 Plan, how to check doctors and hospitals, and how to enroll in UKG.

Benefit guides

Salary Benefits GuideDownload PDF Hourly Benefits GuideDownload PDF

Guías de beneficios en español

Guía para empleados por horaDescargar PDF
Guía para empleados asalariadosPróximamente

Need help?

Contact Human Resources at [email protected].

Frequently asked questions

Do I need to enroll if I'm keeping the same benefits?

Yes. This is active enrollment, so you must complete enrollment in UKG. If you currently have coverage and do nothing, it will end October 31, 2026.

Where do I enroll?

Log in to UKG and select the Open Enrollment tile.

What is the Blue HPN 1-2-3 Plan?

It's a 1-2-3 medical plan available only in certain home ZIP codes. It uses a smaller group of doctors and hospitals than the Blue Options network.

What if Blue HPN isn't available where I live?

UKG will show the Blue Options 1-2-3 Plan instead.

How do I check my doctors and hospitals?

Use the Blue Cross NC Blue HPN page to check your ZIP code, then search Blue HPN providers and hospitals before choosing the plan.

Can I change my benefits after October 16?

Generally, you can't make changes until the next Open Enrollment unless you have a qualifying life event. Contact HR if you have questions.

Who can help me?

Contact Human Resources at [email protected].

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COVID-19 Call To Action – Letter from the CEO

Monday, March 16, 2020

Valued Client:

The SOLID team has been working around the clock to source EPA-registered disinfectants, additional electrostatic sprayers and other tools proven to be the most effective solutions to meet the needs of the current COVID-19 crisis. We are also aligning our workforce to be better able to respond quickly to your needs. Our company-owned, nationwide coverage puts us in an excellent position to help as many of our clients as possible.

Over the course of the past few weeks, we have been closely monitoring the coronavirus outbreak and daily developments while working on an organizational response and strategy. We have focused our efforts on building protocols for all levels of disinfection that ensure the greatest efficacy while promoting the safety of those delivering and receiving disinfecting services.

The Centers for Disease Control and Prevention (CDC) states clearly that the best prescription for defeating this virus is a combination of deep cleaning and disinfecting. SOLID is expert in both areas, and we are currently deploying services that will help prevent infections from happening, and remediate them if they occur.

Given the CDC recommendations, and what we are observing in the field, I strongly urge you to continue your facilities’ cleaning schedules for all surfaces and upholstery, and even consider increasing frequencies in most common high-touch areas. Our team of experts also highly recommend some level of proactive disinfecting services to be added to this regimen as a preventative measure. The best case scenario for occupied facilities is disinfecting nightly.

In a climate of daily change, availability is extremely fluid. We will do everything possible to serve all of our clients in this time of need, so please don’t delay in reaching out to us if you have a need for these services.

Thank you for the trust you place in SOLID to care for your facilities. As we navigate these challenges, the safety of your employees and ours drives every action we take.

If I can provide any additional information, please don’t hesitate to contact me.

Be well,

Mike Crippen CEO Corporate Social ResponsibilityMichael S. Crippen

Michael S. Crippen

CEO, SOLID Surface Care, Inc.

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